Question 1

Do you offer direct billing?

Accepted Answer

Yes! Most insurance companies we work with cover chiropractic care, acupuncture and massage therapy services. However, it also depends on your personal coverage. You can verify your own coverage and exactly how much is dedicated to each service with your insurance company, and we will handle the rest!
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please note: direct billing may not be available to all patients as each insurance company carries its own policies about direct billing

Question 2

How do I book an appointment? Do you offer online booking?

Accepted Answer

To schedule an appointment at Empower Health and Wellness, simply contact our office by phone or through our online booking system. Our friendly staff will assist you in finding a convenient time for your visit.

Question 3

Do I need a referral to schedule an appointment at Empower Health and Wellness?

Accepted Answer

No, you do not need a referral from your primary care physician or other medical providers to schedule an appointment with us. We welcome all patients, whether they're seeking treatment independently or before seeing another doctor.

Question 4

What is your cancellation policy?

Accepted Answer

We require 24 hours notice to cancel or reschedule your appointment without charge.
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Cancellations are not accepted via text message or instagram DM. Please email info@empowerhealthandwellness.ca (mailto:info@empowerhealthandwellness.ca?subject=Cancellation)or call us at
705-726-3858(tel:7057263858)
 
Missed appointments or appointments cancelled less than 24 hours notice prior to the appointment time are subject to 50% of the appointment fee for the first missed or late-cancelled appointment, and subject to the full 100% fee for subsequent missed appointments or late cancellations.
 
please note: you are not able to claim fees for missed appointments under your extended health benefits.

Question 5

Will my insurance cover my visit?

Accepted Answer

While we treat patients without referrals, some insurance providers may still require prior authorization. We recommend checking with your insurance company before scheduling an appointment to ensure coverage. If you need assistance understanding your benefits, we're happy to verify them for you.

Question 6

Where are you located?

Accepted Answer

We are located at 301 Bryne Drive - Unit 9 in Barrie Ontario!

Question 7

Can I schedule an appointment if I'm not sure about my insurance coverage?

Accepted Answer

Absolutely! You can schedule an appointment with us even if you're unsure about your insurance coverage. We'll work with you to verify your benefits and help you understand what your plan covers before proceeding with any treatment.

Frequently Asked Questions.

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